Terms and Conditions for Rental
At Villa Aureli we rent self-catering apartments in an historical mansion. Two apartments are located in the main Villa (First Floor apartment and Second Floor apartment), and two are located in the attached house of the former gardener, Adolfo (Adolfo East apartement and Adolfo West apartment). A detailed and updated description of the apartments is available on our website.
Normally, rental periods for apartments are are counted in weeks, with check-in on a saturday afternoon and departure on saturday mornings. During the low season, the apartments can be rented for periods shorter than one week upon request and subject to availability. The weekly prices are indicated on our website and variate seasonally. Weekly prices include linens, electricity, gas, water, use of the garden, swimming pool, wireless internet, final cleaning, parking. Weekly prices do not include heating and air-conditioning, which are individually metered and charged for each customer. We try to ensure that our prices remain constant regardless of which agency is carrying out the reservations.
Bookings can be made by e-mail, telephone or fax. To confirm a booking we require a 30% deposit, which can be paid by credit card or bank transfer. Once we have received the deposit we send a confirmation and the instructions for arrival. In case of withdrawal by the customer, the deposit will not be refunded unless we are able to rent the flat to another customer for the requested period.
Upon arrival, customers are guided through the apartments and through the private and common external areas; from that moment, customers are responsible for the apartments and their contents. Before departure, an inventory of the flat will be conducted. If faults, damages or modifications are found, the customers will be held responsible and will be require to refund a corresponding amount.
Full payment of the rent price is due at check-in and can be paid by credit card or cash. Customers will not be entitled to refund in case of early departure, and the apartments will be available to them until the rental period expires.